Delivery Policy promises on time delivery of orders Every Time!

At, we do our best to ensure timely delivery of order. You are requested to have a glance at our delivery policy, to learn about certain conditions, policies and and regulations. The delivery schedule is available on the website. The customers have to see what they want from the clients and how affordable it is for them to use the processes and the delivery information in the most appropriate manner. There are different schedules for the bank holidays, national holidays and so on.

  • We treat all the orders in strict confidence. The items will be sent to the customers with the help of discreet and secure packaging. All the orders that are placed on the website are secured and encrypted and there are no cases of any frauds on our online store. The details of the customers will never be shared with the third party for any type of references.
  • The customers can collect all the medication from their home itself as it is delivered at their home directly without any hassle. Be ready to collect your order when you have ordered something from our website.
  • Every time a customer purchases something from our online store, they will be sent a confirmation mail on their registered email id. The details can be located in the electronic patient record. Confirmation is very essential whenever an order is placed as it makes the customers sure about the delivery as well as the shipment of the product in the most appropriate manner. The prescriptions are sending electronically and securely through the electronic means till the dispatching of the products to the required place.
  • The addresses that are made available by the customers are the ones where the delivery is shipped. The packaging, dispatch and the delivery services are made available with the best techniques and adept staff of the company. We focus on providing the services that provide ultimate satisfaction to the customers in the most appropriate way. A signature has to be done on the receipt of the delivery i.e. while the product is delivered. The order and collection can be done in a few easy steps- The customer first needs to order online, choose the product and pay for the product.
  • The damaged or the faulty products can be returned with the full refund including the postage costs after informing the organization. The customers can also call on the customer care support services in order to record the intention of the faulty goods and why is it being returned along with the reasons specified in the documents.
  • We utilize available resources to the best of our capabilities to ensure proper and timely delivery of order. Nonetheless, we cannot be held responsible for any delay in delivery or shipment of medicines that is out of our control.
  • Since we usually dispatch the order within 24 to 48 hours, we promise delivery of shipment within 21 business days. However in certain conditions when the order is to be dispatched from other facility, it can take more than 21 days for the shipment to reach you.
  • In case we do not deliver to your location, you would be required to give us your alternate address where we can deliver the medicines.
  • If you wish to alter the address of delivery, you are supposed to inform us within time so that we can process your request while the order is yet to be shipped.
  • In case you fail to find a representative who can collect the order at given address, you will be notified by us and a second attempt to deliver the product will be made. However, if you fail to receive the product in second time, the order would become invalid and you will have to borne the incurred charges.
  • In the event of your unavailability at the time of delivery, it is important that your make sure an adult is present at your address to receive the medicines. Delivery will be made after the representative will verify the identity and age proof of the person assigned to receive the delivery.
  • retains all the rights to refuse the delivery of the order in the wake of customer failing to prove his credentials and worthiness.
  • We deliver medications during weekdays only that is from Monday to Friday.
  • In case you want your medication to be dispatched via preferred mode of shipment, you can inform about the same to our team while at the time of placing your order.